Telkom acquires 75% of Nigeria’s Multi-Links

Telkom is gaining momentum in its plans to march across Africa with a $280m deal to gain control of Multi-Links Telecommunications in Nigeria.

This raises two questions: 1) Why is Telkom spending all of this money expanding internationally instead of investing in providing a superior, lower cost service in South Africa, and 2) How will Telkom manage in an environment where it actually has real competition?

Major broadband speed increase only a year or two away

A great thing about the internet is the way consumer demand pushes suppliers to perform better, not only in the commercial arena, but also in the technological arena.

America’s network companies are under real pressure to enable what online customers want to do – and currently they want to access more and more video online. That puts a huge strain on existing bandwidth, with some analysts suggesting the internet may actually collapse under the load. If you are Telkom, your reaction to massive demand is to push up your prices and put a cap on bandwidth supply. If you are Alcatel-Lucent or Siemens, your reaction is to invest in ways to supply more bandwidth.

Since putting in new networks of fiber-optic cables is massively costly, researchers are trying to find ways to push more data through the existing infrastructure. And they are succeeding.

The current bandwidth target is 100 gigabits per second (Gbps). Siemens claimed this month that it has sent data at 111 gigabits per second over 10 channels on a single fiber over a distance of 2,400 kilometers. Bell Labs (part of Alcatel-Lucent) have just demonstrated that they can get the current 40 Gbps backbone (those long-distance data pipelines that connect cities together) to carry 100 Gbps. They are forecasting that, at least in America, video on demand is going to make up 90 percent of online data, and there will be a tenfold increase in the demand for bandwidth.

(If you think 100Gbps is impressive, Bell Labs also successfully transmitted data across 80km on a single fiberoptic strand at a speed of 25.6 terabits per second, which is like downloading more than 43 thousand music CDs in only one second…)

So, just as ADSL technology allows us to get relatively high speed data over existing phone lines, anyone in the world with access to existing fiber-optic networks should in the near future be able to get much better data rates through them.

Now if only Telkom can be persuaded to stop spending money acquiring other African phone companies and start investing in South African infrastructure, maybe we can start to catch up with 21st century economies.

Telkom Takes Over Internet Service Provider Africa Online

What do you do when you already own the telecommunications market in your home country? You expand internationally. Telkom has apparently acquired Africa Online, an ISP that operates in ten African countries, including South Africa's neighbours Namibia, Swaziland and Zimbabwe. Telkom will pay R70 million to African Lakes, the UK-based company behind Africa Online.

The penetration of the internet is of course very low outside of South Africa, and there is actually real competition to deal with, so Telkom may find its management competence a little stretched. In South Africa, Telkom's battles with its "competitors" could be likened to a club rugby team who only ever plays against school under-14 teams -- and gets to change the rules depending on the run of play. But out in the real world, there are All Blacks and Lions and more or less level playing fields. With luck, the experience will enlighten senior management at Telkom, and teach them something about customer service.

Perhaps they might even pick up on the economics of abundance -- imagine the impact on Telkom revenues of providing really low-cost web access in South Africa. Imagine the impact on the economy and education...

Business Day article

Neotel gears up for corporate launch

Only five years behind schedule, South Africa's official second fixed-line telecommunications provider Neotel will be launching phone and internet services for business customers from mid-March. Apparently Tata-managed company has already acquired more than a dozen large corporate customers.

They are currently putting together a cable/fibre network and a Wimax/CDMA infrastructure that has the ability to bypass Telkom's stranglehold on home phone lines. Neotel are promising to undercut Telkom's prices (how hard can it be to undercut the highest prices on the planet?) and to beat them on service (again, how hard can this be?).

IOL Technology Article